Welcome to CAPITUDE LLC! Below is a list of frequently asked questions to assist you during your shopping experience.

I. Orders

  1. How do I place an order?
    You can browse our website, select the baseball caps you like, add them to your shopping cart, and follow the prompts to complete the checkout process.
  2. Can I modify or cancel an order after it has been placed?
    We process orders as quickly as possible after submission. If you need to modify or cancel an order, please contact us via email as soon as possible, and we will do our best to assist you.

II. Payment

  1. What payment methods do you accept?
    We accept major online payment methods; please refer to the checkout page for specific options available.
  2. What should I do if my payment fails?
    Please check to ensure your payment information is correct, or try using a different payment method. If the issue persists, please contact your payment provider or reach out to us directly.

III. Shipping

  1. How long does it take for an order to ship?
    Orders are typically processed and shipped within 1–3 business days (excluding holidays).
  2. How long does shipping take?
    Shipping times vary depending on the destination region, but generally take 3–7 business days.
  3. How can I track my order?
    Once your order has shipped, you will receive a notification email containing tracking information that you can use to monitor your delivery status.

IV. Returns & Refunds

  1. Can I return an item?
    Yes, you may request a return within 30 days of receiving your items. Please refer to our Returns & Refunds Policy for full details.
  2. How long does it take to receive a refund?
    Once your refund request has been approved, it typically takes 5–10 business days for the funds to be credited back to your original payment method.

V. Products

  1. Is there a possibility of color variation?
    Due to differences in device displays, product colors may appear slightly different in person; please refer to the actual product for the most accurate representation.
  2. Are the hat sizes standardized?
    Most of our baseball caps feature an adjustable design, making them suitable for a wide range of head sizes.

VI. Contact Us

If you were unable to find the answer you were looking for in the information above, please feel free to contact us at any time:

Company Name: CAPITUDE LLC
Address: 2752 E LOMITA AVE, ORANGE, CA 92867
Phone: +1 424 768 9973
Email: info@capitude.org

Thank you for choosing CAPITUDE LLC. We wish you a pleasant shopping experience!